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Shanghai jingtai industrial (group) co., LTD
Shanghai jingtai industrial (group) co., LTD

Service Commitment

Service Commitment


The Jingtai Group Technical Service Center is located in the Baoshan City Industrial Park in Shanghai, covering a total area of 10000 square meters. It has a maintenance workshop and spare parts warehouse of 7000 square meters, and has an excellent service team, including more than 10 service engineers who have received professional technical guidance training from foreign factories.
 
The Technical Service Center can provide after-sales service for products such as MASONEILAN valves, CMW valves, NTN bearings, and steel pipes. The service items include (limited to the products we provide):
1. It can provide effective technical support services for the operation of user equipment
2. Product warranty, start-up, and trial operation services
3. Guide the development of safety equipment component plans
4. On site equipment repair, installation, testing, debugging, and maintenance services
5. Comprehensive services such as factory parking and maintenance
6. Valve assembly, pneumatic accessory pneumatic circuit design, and calibration testing services
7. Various spare parts services required for equipment
 
 MASONEILAN
Jingtai Group has been dedicated to selling MASONEILAN products for many years. In order to better and more timely serve the vast number of Chinese customers, authorized by MASONEILAN Maintenance Center, in December 2006, MARC (Maysonyland Authorized Maintenance Center) was the first to authorize Shanghai Jingtai Group to establish a Shanghai regional special maintenance center. The company specializes in introducing experienced control valve maintenance professionals to foreign factories for professional training. Relying on the strong technical support and reliable supply of spare parts from the MASONEILAN maintenance center, it provides users with timely and accurate technical support and product improvement, maintenance, and repair services. The center will respond within 1 hour after receiving user calls, faxes, and emails, and send professional service personnel to the site for service within 48 hours.
 
 NTN bearing
Our company solemnly promises that purchasing our NTN bearing products from Japan is to purchase reliable and high-quality services. We will assist you in scientifically and reasonably selecting bearing specifications and models; Timely supply according to your needs; If the product you purchased has defects or does not meet the supply standards and contract regulations, which affects its use, please raise specific questions and requirements in writing, and kindly provide the actual sample of the defect (such as photos, samples), contract number, etc. We will handle it as soon as possible and in the shortest possible time. We promise to arrive at the customer's site within 24 hours after receiving the complaint.
 
 Management industry
To purchase our products is to purchase reliable and high-quality services. We will assist you in scientifically and reasonably selecting steel pipe materials, specifications, and models; Timely supply according to your needs; If the product you purchased has defects or does not meet the supply standards and contract regulations, which affects its use, please raise specific questions and requirements in writing, and kindly provide the actual sample of the defect (such as photos, samples), contract number, etc. We will handle it as quickly as possible and in the shortest possible time. We will arrive at the customer's site within 24 hours after receiving the customer's complaint.
 
Our service commitment: timely, high-quality, reasonable, and satisfactory